Privacy Policy

Last updated: January 14, 2026

This Privacy Notice for Infernal Moose Publishing LLC (doing business as Familiar) ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Visit our website at https://familiar.pub, or any website of ours that links to this Privacy Notice
Use our browser extension ("Familiar Publishing Assistant") to connect your distributor accounts and sync sales data
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@infernalmoose.com.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Yes. We process certain sensitive personal information necessary for royalty payment processing and tax compliance, including Social Security Numbers (SSNs), Employer Identification Numbers (EINs), and bank account information. We use appropriate security measures designed to protect this information. Learn more about what information we collect.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Additionally, we may analyze aggregated, anonymized data to identify industry trends, benchmarks, and insights that help us improve our Services and provide valuable information to the publishing community. We never sell individual user data to third parties. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by visiting familiar.pub/account-settings, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

What Information Do We Collect?
How Do We Process Your Information?
What Legal Bases Do We Rely On To Process Your Personal Information?
When And With Whom Do We Share Your Personal Information?
Do We Use Cookies And Other Tracking Technologies?
Do We Offer Artificial Intelligence-Based Products?
Browser Extension Data Collection
How Do We Handle Your Social Logins?
Is Your Information Transferred Internationally?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls For Do-Not-Track Features
Do United States Residents Have Specific Privacy Rights?
Do We Make Updates To This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, Or Delete The Data We Collect From You?

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Names
Email addresses
Passwords
Mailing addresses (for payment purposes)

Sensitive Information. We process sensitive information when necessary to provide our royalty payment and tax reporting services. The sensitive information we may collect includes:

Tax Identification Information: Social Security Numbers (SSNs) or Employer Identification Numbers (EINs) for tax reporting and compliance purposes.
Financial Account Information: Bank account numbers, routing numbers, IBAN, SWIFT codes, and branch codes necessary to process royalty payments to contributors and authors.

We collect this sensitive information only when you voluntarily provide it for the purpose of sending royalty payments. This information is used solely for royalty payment processing and tax compliance, and is never sold or shared with third parties for marketing purposes. We maintain appropriate technical and organizational security measures designed to protect sensitive information from unauthorized access, disclosure, alteration, or destruction.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link(s) here: Stripe Privacy Policy.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called "How Do We Handle Your Social Logins?" below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication
To deliver and facilitate delivery of services to the user
To process royalty payments to authors and contributors
To comply with tax reporting and legal obligations
To respond to user inquiries/offer support to users
To send administrative information to you
To fulfill and manage your orders
To enable user-to-user communications
To request feedback
To send you marketing and promotional communications
To protect our Services
To identify usage trends
To determine the effectiveness of our marketing and promotional campaigns
To save or protect an individual's vital interest
To analyze aggregated, anonymized data for industry insights and benchmarking

3. What Legal Bases Do We Rely On To Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law.

We process your personal information when we believe it is necessary to:

Fulfill our contractual obligations to you - including processing royalty payments and providing our Services as agreed
Comply with our legal obligations - including tax reporting requirements (such as IRS Form 1099 reporting), anti-money laundering regulations, and financial record-keeping obligations
Pursue our legitimate business interests - such as improving our Services, analyzing trends, and providing industry insights, where such interests are not overridden by your data protection rights
With your consent - where required by law, we will obtain your explicit consent before processing sensitive personal information

4. When And With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Financial Institutions. We share bank account information with financial institutions (banks, payment processors) for the purpose of processing royalty payments to you.
Tax Authorities. We may share tax identification information and payment records with tax authorities (such as the IRS) as required by law, including for tax reporting and compliance obligations.
Payment Service Providers. We use Stripe to process subscription payments. Payment card information is collected and processed directly by Stripe.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice.
Legal Compliance. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

We do not sell your personal information.

5. Do We Use Cookies And Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

6. Do We Offer Artificial Intelligence-Based Products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.

7. Browser Extension Data Collection

In Short: Our browser extension collects session cookies from distributor websites (like Amazon KDP) to automatically sync your sales and royalty data.

The Familiar Publishing Assistant browser extension allows you to connect your distributor accounts (such as Amazon Kindle Direct Publishing) to automatically import your sales and royalty reports into Familiar.

What data does the extension collect?

Session Cookies: When you connect a distributor account, the extension captures your authenticated session cookies from that distributor's website. These cookies allow us to access your sales reports on your behalf.
No Passwords: We never collect, store, or have access to your distributor account passwords. The extension only captures session cookies after you have already logged in.

How do we protect this data?

Encryption at Rest: Session cookies are encrypted using AES-256 encryption before being stored in our database.
Encryption in Transit: All data transmitted between the extension and our servers uses HTTPS/TLS encryption.
Limited Access: Encrypted cookies are only decrypted by our secure backend systems when fetching your sales data.

How do we use this data?

To automatically fetch and import your sales and royalty reports from connected distributor accounts
To display your aggregated sales data in the Familiar dashboard
To calculate royalty payments owed to contributors based on your actual sales

How long do we keep this data?

Session cookies are stored only while your distributor connection is active. When you disconnect a distributor account from Familiar, all associated session cookies and credentials are permanently deleted from our systems.

Your Control: You can disconnect any distributor integration at any time from your Familiar account settings. Disconnecting will immediately delete all stored credentials for that connection.

8. How Do We Handle Your Social Logins?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.

9. Is Your Information Transferred Internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information.

10. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. This includes retaining information necessary to comply with our legal obligations (such as tax and financial recordkeeping requirements), resolve disputes, and enforce our agreements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

11. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot guarantee absolute security of your personal information. You transmit information to us at your own risk.

12. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18.

13. What Are Your Privacy Rights?

In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right to:

Request access and obtain a copy of your personal information
Request rectification or erasure
Restrict the processing of your personal information
Data portability
Not be subject to automated decision-making

If you would like to exercise any of these rights, please visit familiar.pub/account-settings or contact us using the contact details provided below.

14. Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

15. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information.

Depending on your state of residence, you may have certain privacy rights. To learn more about these rights, please visit our state-specific privacy notices or contact us.

16. Do We Make Updates To This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. We will notify you of any material changes by posting the new Privacy Notice on this page and, if required by law, we will notify you via email.

17. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at privacy@infernalmoose.com or contact us by mail at:

Infernal Moose Publishing, LLC
Doing business as Familiar
United States

18. How Can You Review, Update, Or Delete The Data We Collect From You?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal information, please visit: familiar.pub/account-settings.